FAQs

When will my order ship?

Orders are processed within 2–5 business days. Once your order is on its way, you’ll receive a shipping confirmation email with tracking information.

All orders are sent via ground shipping. Please keep in mind that processing time is separate from shipping time, and delivery times may vary depending on your location and the carrier.

Where do you ship?

We currently ship within the United States. Orders are shipped to the address entered at checkout, so please double-check your shipping information before placing your order.

Do you accept returns or exchanges?

Yes! We want you to love what you ordered. Returns and exchanges are accepted within 14 days of delivery.

Items must be unworn, unwashed, and in their original condition to be eligible for a return or exchange.

Original shipping charges are non-refundable, and customers are responsible for return shipping costs unless an item arrived damaged, defective, or incorrect.

What if I ordered the wrong size?

If the fit isn’t quite right, you may request a return or exchange within 14 days of delivery, as long as the item is unworn, unwashed, and in its original condition.

We recommend checking the size chart on each product page before ordering, as sizing and fit may vary between styles.

What if my order arrives damaged or incorrect?

If your item arrives damaged or defective, or you receive the wrong item, please contact us with your order number and photos showing the issue.

We’ll make it right at no additional cost to you.

Can I change or cancel my order?

If you need to make a change or cancel your order, please contact us as soon as possible. We’ll always do our best to help, but once your order has entered production or shipped, changes or cancellations may no longer be possible.

How should I care for my apparel?

To help keep your apparel looking its best:

• machine wash cold, inside out
• wash with like colors
• use mild detergent
• do not bleach
• tumble dry low or hang dry
• puff + glitter designs: hang dry only
• do not iron directly on the design
• do not dry clean

Always follow the care instructions on the garment label when applicable.

Will the colors look exactly like they do online?

We do our best to represent each item as accurately as possible. Please keep in mind that colors may look slightly different in person due to lighting, screen settings, garment dye variations, and the printing process.

How can I contact between psalms™?

Have a question about an item or an existing order? We’d be happy to help. Simply reach out through our website contact form or email us at hello@betweenpsalms.co and we’ll get back to you within 24-48 hours.